AI & Automation
Technology alone doesn't solve business problems—how it's applied does. I help organizations identify practical opportunities to use AI and automation to reduce repetitive work, improve decision-making, and create more efficient ways of working. By combining business analysis, process engineering, and responsible AI adoption, organizations can implement solutions that deliver meaningful business value while keeping people at the center of the work.
Business Value
Organizations spend too much time on repetitive work that slows delivery, introduces inconsistency, and prevents teams from focusing on higher-value activities.
Thoughtfully applied automation and AI streamline routine processes, improve data quality, accelerate decision-making, and free people to focus on work that requires creativity, collaboration, and expertise.
Rather than automating for automation's sake, I design practical solutions that integrate with existing business processes to improve efficiency, reduce manual effort, and create sustainable operational improvements.
Why It Matters
The greatest opportunities for AI and automation aren't found in replacing people—they're found in eliminating unnecessary work.
By combining process engineering, workflow automation, AI-assisted content creation, data integration, and business analysis, organizations can reduce friction, improve consistency, accelerate delivery, and scale without adding unnecessary complexity.
Successful automation starts with understanding the business problem first, then selecting the right combination of people, process, technology, and AI to solve it.
Practicing What I Preach
AI is a powerful accelerator, but experience, judgment, and human collaboration remain at the center of every engagement.
To me, AI isn't a replacement for expertise—it's a tool that allows me to spend less time on repetitive tasks and more time solving meaningful business problems.
This website is a prime example of combining skillsets and accelerating production with AI. Let's be clear, though: I write very well. AI isn't needed to create the content, only to accelerate the timelines.
Areas of Expertise
Successful AI and automation initiatives begin with understanding the business, not the technology. By combining business analysis, process engineering, workflow automation, and responsible AI adoption, organizations can build adaptive solutions that improve efficiency, strengthen decision-making, and enhance organizational effectiveness.
AI-enhanced Productivity
Apply generative AI responsibly to accelerate content creation, analysis, documentation, planning, and decision support while maintaining human oversight and business context.
Representative Work
Integrated ChatGPT, Microsoft Copilot, Gemini, Claude, and NotebookLM into daily business workflows
Accelerated documentation, meeting preparation, analysis, and content development
Developed AI-assisted approaches for business analysis, process documentation, executive reporting, and knowledge management
Established practical prompting techniques that improved consistency and output quality
Workflow Automation
Design and implement business workflow automations that eliminate repetitive manual tasks, improve consistency, and connect enterprise systems.
Representative Work
Built more than 100 workflow automations across Jira, Salesforce, Power Automate, and Microsoft 365
Reduced manual effort by up to 40% through process automation
Automated notifications, approvals, data synchronization, reporting, and document workflows
Standardized repeatable operational processes across multiple enterprise teams
Intelligent Reporting & Data Integration
Automate data collection and reporting to provide leadership with timely, trusted business insights.
Representative Work
Automated executive dashboard updates using multiple enterprise data sources
Consolidated Jira, Salesforce, and operational data into unified reporting solutions
Reduced manual reporting effort while improving reporting accuracy
Delivered real-time visibility into portfolio health, capacity, delivery status, and operational metrics
Business Process Automation
Identify high-value automation opportunities by analyzing existing processes and redesigning workflows to reduce complexity and improve efficiency.
Representative Work
Simplified complex operational workflows supporting global Professional Services organizations
Eliminated redundant manual activities through process redesign
Connected multiple enterprise platforms to reduce duplicate data entry
Improved operational consistency through standardized automated workflows
AI Adoption & Process Enablement
Help organizations introduce AI thoughtfully by aligning new capabilities with existing business processes, governance, and organizational goals.
Representative Work
Evaluated emerging AI capabilities for practical business applications
Identified repeatable use cases that improved productivity without disrupting existing workflows
Promoted responsible AI adoption through human-centered processes and validation
Integrated AI into established business practices to enhance quality, speed, and decision-making
Knowledge & Content Automation
Improve the creation, organization, publishing, and maintenance of enterprise knowledge assets using automation and AI-assisted workflows.
Representative Work
Automated document generation and publishing workflows
Streamlined lifecycle management for hundreds of customer-facing deliverables
Improved knowledge consistency across global consulting organizations
Reduced administrative effort associated with maintaining enterprise documentation
AI & Automation in Practice
Automating Repetitive Tasks
Feature Tracking
Prompt
Prompt
AI Opportunities
Showcase: Automating Repetitive Tasks
Prompt used to create the video using NotebookLM
Showcase: Feature Tracking
Prompt used to create the video explaining the implementation
Pitch Deck for helping with AI Agents/Assistants
