Helping pEOPLE Do Their Best Work

People do their best work when they feel supported, trusted, and empowered to succeed. This service helps organizations build stronger teams by fostering collaboration, developing talent, removing obstacles, and creating environments where individuals can grow with confidence. The result is healthier teams, stronger leadership, improved engagement, and more sustainable business outcomes.

What It's Like to Work Together

Every organization depends on its people, but great teams don't happen by accident. They are built through intentional leadership, meaningful coaching, and a culture that values trust, collaboration, and continuous growth.

I partner with leaders and teams to strengthen communication, navigate change, develop talent, and create environments where people feel empowered to contribute their best. Whether coaching individuals, mentoring emerging leaders, facilitating team discussions, or helping organizations build healthier ways of working, my focus is always the same: helping people succeed so organizations can succeed.

Coaching for Growth

Everyone's career journey is different. Whether someone is stepping into a new role, building confidence, navigating challenges, or looking to grow professionally, thoughtful coaching can make a lasting difference. I work alongside individuals to provide practical guidance, honest feedback, and encouragement that helps them recognize their strengths, build new skills, and achieve their goals with confidence.

Examples include:

  • Individual Coaching

  • Career Development

  • Professional Mentoring

  • Goal Setting & Growth Planning

  • Continuous Learning

What It's Like to Work with Me

“It’s refreshing to work with someone who is expert in their field and whose competence equals that expertise.”

Technical Account Manager

“Sheila is a true "servant of the people" - I see her daily asking how she can help, how she can remove roadblocks, and how she can make things better.

I've seen her on multiple occasions identify a relationship that is not working as it should, evaluate what's going on, and work it to turn it around. A true example of self introspection and improvement.

She's also very concerned about other people's happiness and satisfaction; frequently bringing concerns about other people's worries to my attention and asking for advise as to how to improve their happiness."

Director, Professional Services

Building Positive Teams

Strong teams aren't built through organizational charts or job titles—they're built through trust, communication, and shared purpose. I help teams strengthen the way they work together by improving collaboration, encouraging open dialogue, and creating practical agreements that support accountability, adaptability, and continuous improvement.

Examples include:

  • Team Formation

  • Collaboration Workshops

  • Team Health Assessments

  • Working Agreements

  • Retrospectives & Continuous Improvement

What It's Like to Work with Me

"Sheila in true sense follows the "We own it" culture principle. I have seen her volunteer and take up tasks and responsibilities.

She ensures that the team communicates the progress against the tasks assigned to them. Has been a good mentor and coach to Merima and I appreciate the hands-off way of delegation that she follows where she delegates tasks, doesn't micro-manage and yet owns up the responsibility."

Director, Professional Services

Leading Through Service

I believe the best leaders measure their success by the success of the people they support. Servant leadership is about listening first, removing obstacles, creating clarity, and giving teams the trust and autonomy they need to excel. Rather than directing every decision, I help leaders create environments where people feel empowered to contribute, collaborate, and continuously improve.

Examples include:

  • Leadership Coaching

  • Roadblock Removal

  • Stakeholder Alignment

  • Decision Facilitation

  • Team Advocacy

What It's Like to Work with Me

"I really appreciate that Sheila is always willing to help and offer thoughtful, constructive suggestions that strengthen both our work and the team."

Staff Architect, Geo Lead

"Sheila is incredibly willing to jump in and help on almost any project. She's also happy to lend her agile and Jira expertise to help keep a project or initiative organized and on-track."

Sr Staff Architect, Global Practice Lead

Working Better Together

Healthy cultures don't happen by accident—they're intentionally cultivated over time. I help organizations create environments where people feel respected, supported, and safe to contribute ideas, ask questions, and learn from experience. When people feel valued, they're more engaged, more innovative, and more willing to collaborate toward shared goals.

Examples include:

  • Psychological Safety

  • Feedback & Recognition Practices

  • Conflict Resolution

  • Inclusive Facilitation

  • Continuous Improvement Culture

What It's Like to Work with Me

"Sheila is very easy to work with and has the ability to get the team along. I appreciate her meticulous approach the most. She often picks up tasks that need attention even though they are not part of her direct responsibility. A very effective professional to have on the team."

Director, Professional Services

"Thank you all for the open and passionate discussion. We are truly proud to be part of a team that is so sincere, engaged, and willing to share thoughts, critiques, and suggestions.

We have no doubt that this contributes immensely to telling the Prac Dev story more clearly to those who aren t with us in our trenches every day. We face challenges head-on, never backing down even when we're frustrated by a lack of resources or pulled in many different directions...Thank you so much!"

Agile Delivery Lead

Driving Change & Growth

Change can be challenging, but it also creates opportunities for growth. I help individuals and teams navigate change with empathy, clear communication, and practical support that reduces uncertainty and builds confidence. By helping people understand the "why," participate in the process, and develop new ways of working, change becomes something they can help shape rather than simply react to.

Examples include:

  • Organizational Change Support

  • Communication Planning

  • Change Readiness

  • Transition Coaching

  • Adoption & Reinforcement

What It's Like to Work with Me

“Sheila drives us all to be better!

Shelia's ongoing work to help practice improve and to (frankly) stay on track makes her a truely valued member of the team.

She was recognized as a top contributor to our results in both Q2 and Q3 and really we would not get the job done without her. We do recognize our top contributors every quarter, but Sheila puts those recommendations in... so nobody recognizes her efforts.

Sheila, you are awesome, and we are very very lucky to have you as part of our team!”

Sr Staff Architect, Global Practice Lead

“Sheila brought significant changes to PracDev, be it creating templates, or creating workflows for enforcing standards across the practice. She is always on the lookout for improvements and she does not hesitate to speak up.”

Principal Architect, Global Practice Lead

Connecting People

Organizational strategy creates value only when it is translated into effective execution. I partner with executive leadership and cross-functional teams to align strategic priorities with delivery capabilities by integrating planning, governance, reporting, dependency management, automation, and continuous improvement into a cohesive operating model that improved visibility, accountability, and organizational alignment.

What It's Like to Work with Me

“It's difficult to sum this up. Sheila truely is the person who will look at "how we're working" and "what we're doing" and thinks "this would be better if only we did..." and then goes and makes it happen.

She's super collaborative in terms of making sure everyone has a chance to be involved and to share their opinions."

Director, Professional Services

“An important contribution has been [Sheila's] keeping the global practice together when lot of things were changing around us.

She and her team have been the engine room for the global practice and maintaining the scrum discipline."

Director, Professional Services

Contact

Raleigh, NC
True North Agility, LLC

sheila@truenorthagility.net

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